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Important Information - Consumer Beware

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CONSUMER BEWARE

Consumer Beware! No matter if you are a residential or commercial customer there are pavement "rip-off artists" and unscrupulous contractors looking for you. Here are a few tips on common scam tactics and how to avoid those "fly by night" contractors.

First a very basic rule. NEVER contract any job on impulse...no matter what the good reason or "today only" bargain seems to be.

1. The #1 trap to avoid is the old "left over materials" line.  Someone stops by and says they have some materials "left from another job" and offer you a great deal right now. Reputable contractors calculate materials carefully and seldom have more than a small amount of "leftovers" never enough to do an entire other job.
2. Beware of "fancy" trucks with small rollers or equipment carried on light "utility" type trailers, and "drag box" asphalt spreaders that pull behind the truck. (Sealer tanks should always be round "tube shaped" NEVER square etc.)
3. Look out for prices by units.  Bids quoted by "gallons, tons, square feet, etc." are usually rip-offs waiting to happen. Do you know pavement work well enough to know for sure how many units the contractor used? A common ploy is to charge per gallon for seal coating or to charge for asphalt work by the ton. Run from these guys. A good contractor gives firm bids with a "total" price.
4. Beware the non-local. Does it really make sense for a contractor with out of state plates or from 100 miles away to be at your door or office?
5. Does the deal sound to good to be true? It probably is.
6. There are too many others to list but remember the basic rule. Use common sense and never decide "right now" on a job you didn't ask for first.

Tips for Choosing A Contractor 

1. References:  Don't just ask, check them. Call customers near you who had work done some time ago. Ask if you can come visit to look at the work.

2. Get it ALL in writing. A good contractor will give you a detailed written quote with all specifications, quantities, and costs included. This includes all costs for preparation, labor, materials, taxes, permits, clean up after the job etc.
3. Make SURE the contractor has insurance. If not you could be left wide open for damages to you or your property or lawsuits from your customers or even the contractor's employees. A million dollars is a minimum for liability insurance in the pavement industry. A reputable contractor will gladly furnish certificates of insurance and will never mind you verifying coverage with his agent.
4. Ask to visit a current job site where the contractor is working. See if this is the way you would want your job done. Talk with the property owner about how he found out about the contractor and if things are going as planned.

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